Terms & Conditions
SBILOVE10 is applicable for SBI Users (Net-banking, Debit Card and Credit Card)
All Orders of value < INR 500 will incur shipping charges on INR 75
In case you have any queries with respect to orders placed on our Website, write to us on email@example.com or call us on 865-SMYTTEN (865-7698836).
In case you wish to cancel an order which has already been shipped, The refund shall be initiated after we receive the shipped products and verify the condition of the products.Once the Refund process has been initiated after successful cancellation, your money will reach you in 7-10 working days
Return & Cancellation Policy
In what conditions can I return or replace a full sized product?
The full sized products can be exchanged or returned only if the delivered products are defective or damaged and intimated within 5 days post delivery. The returns shall not be accepted in the following cases:
· Product is damaged due to misuse/overuse
· Product is used or altered
· If request is initiated after 5 business days of order delivery
Refund (For Returns/Cancellations)
In case of a return or cancellation, the refund shall be initiated post the product is delivered back to us and the quality of the products returned are verified by us.
Prepaid orders – The amount shall be debited in to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account
Cash on Delivery – The amount can be transferred to the Paytm account or bank account as per the customer’s choice.
In addition, we also provide the hassle-free option of refund through Smytten coupons, which can be used during future purchases.
Final decision for fulfilment will be taken by Smytten Management Team if there's any issue related to orders places.